Terms & Conditions

Summary of Terms and Conditions – SARAH & SOPHIE (United States)

1. Definitions

SARAH & SOPHIE refers to the online retailer operating this e-commerce website.

Customer refers to any individual or business entity placing an order through the website.

Agreement refers to the legally binding sales contract formed between SARAH & SOPHIE and the Customer.

2. Validity and Acceptance of Terms

These Terms and Conditions apply to all offers, purchases, and agreements made through the SARAH & SOPHIE website.

By placing an order, the Customer:

  • Confirms they have read and understood these Terms

  • Agrees to be legally bound by them

These Terms comply with applicable U.S. laws, including:

  • Federal Trade Commission (FTC) consumer protection regulations

  • Uniform Commercial Code (UCC §2)

3. Offers and Contract Formation

All product listings on the website are invitations to treat and do not constitute binding offers.

A legally binding contract is formed only when an order confirmation email is sent by SARAH & SOPHIE.

SARAH & SOPHIE reserves the right to refuse or cancel orders for legitimate reasons, including but not limited to:

  • Pricing or typographical errors

  • Inventory availability

  • Suspected fraud or abuse

  • Errors in product information

This is permitted under:

  • UCC §2-204 & §2-206

  • FTC guidance on contract formation

4. Prices and Payment

  • Prices are displayed in USD ($) unless stated otherwise

  • Sales tax is applied where required by U.S. law

  • Full payment must be completed at checkout

Accepted payment methods include major credit/debit cards and secure payment providers shown during checkout.

Prices may change at any time; however, confirmed orders are not affected.

Compliant with:

  • FTC Truth-in-Advertising Rules

  • State sales tax regulations

5. Shipping and Delivery

  • Orders are typically processed within 1–5 business days

  • Estimated delivery time is 3–10 business days after dispatch

  • Delivery times are estimates, not guarantees

Orders may be fulfilled from domestic or international fulfillment centers, depending on availability.

Customers are responsible for providing accurate shipping information.

SARAH & SOPHIE is not liable for delays caused by:

  • Shipping carriers

  • Customs or security checks

  • Weather conditions

  • Strikes, peak seasons, or logistical disruptions

Such delays fall outside our control and do not constitute a breach of contract.

Permitted under:

  • FTC Mail, Internet, or Telephone Order Merchandise Rule

  • UCC §2

6. Cancellations, Returns, and Refunds

Under U.S. federal law, online merchants are not required to accept returns unless goods are defective or misrepresented.

SARAH & SOPHIE voluntarily offers a 30-day return window from the date of delivery.

Conditions:

  • Items must be unused, unworn, undamaged, and in original packaging

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect

  • Refunds are processed within 10–14 business days after inspection

Full details are outlined in our Return & Refund Policy, which forms part of these Terms.

Compliant with:

  • FTC Refund Rule

  • UCC §2-601 & §2-608

7. Warranty Disclaimer

Products are covered by applicable implied warranties under U.S. law, including merchantability and fitness for purpose, where required.

To the fullest extent permitted by law:

  • No additional warranties are provided beyond those expressly stated

  • Normal wear and tear, misuse, accidental damage, or modifications are excluded

Any defects must be reported within a reasonable time after discovery to:

info@sarahsophie-coastal.com

In line with:

  • UCC §2-314 & §2-315

8. Limitation of Liability

To the maximum extent permitted by U.S. law:

  • SARAH & SOPHIE is not liable for damages arising from improper or unintended use of products

  • Liability is limited to the original purchase price

  • Indirect, incidental, or consequential damages are excluded

This limitation does not apply where prohibited by law.

Compliant with:

  • UCC §2-719

  • FTC consumer fairness standards

9. Privacy Protection

Customer data is collected and processed in accordance with applicable U.S. privacy laws, including:

  • FTC data protection guidelines

  • State privacy laws (e.g., CCPA where applicable)

For full details, please refer to our Privacy Policy.

10. Intellectual Property

All website content, including but not limited to:

  • Text

  • Images

  • Product photos

  • Designs

  • Logos and branding

is the intellectual property of SARAH & SOPHIE or its licensors.

Unauthorized reproduction, modification, or commercial use is strictly prohibited.

Protected under:

  • U.S. Copyright Act

  • Trademark laws

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States, without regard to conflict-of-law principles.

Disputes will first be addressed through good-faith informal resolution.

If unresolved, disputes shall be handled in a court of competent jurisdiction within the United States, unless consumer protection law requires otherwise.

Contact Information

For questions or concerns regarding these Terms:

info@sarahsophie-coastal.com